Dale Crownover, one of the keynote speakers for the upcoming 2016 AME International Conference in Dallas, TX on October 25th. Topic focusing on People Centric “When your people succeed, so too will your customer”.
Dale has also done a podcast with Ron Pereira at Gemba Academy about his experience with continuous improvement, including the Malcolm Baldrige National Quality award. An MP3 version of this episode is available for download here In this episode you’ll learn: About Dale’s background and Texas Nameplate (3:19) The quote that inspires Dale (5:10) Dale’s introduction to continuous improvement (8:14) How Dales ensures the company doesn’t backslide (14:09) Why Dale is drawn to continuous improvement (16:57) How Texas Nameplate motivates their employees (19:42) The ways Dale interacts with employees (21:28) What about his journey Dale is most proud of (23:40) Dale’s advice for anyone beginning their journey (24:59) What “Respect for People” means to Dale (29:15) The best advice Dale has ever received (33:01) What Dales does to relax and recharge (36:07) What Dale will be talking about in his AME keynote (38:13)